FAQ'S
FAQ'S
We are located in Nanyuki, Kenya close to Sweet Waters Conservancy.
Check-in is at 3:00pm and Check-out is at 11:00am. We do offer early check-in for an additional fee. If you are interested do reach out to us. This allows you to check in at least 2 hours in early.
While staying at our cottages, you can choose to rent a bike for a stroll in the country, there’s an outdoor gazebo with a kitchen to enjoy outdoor cooking. There’s a open fireplace for bonfires. An outdoor trail coming soon. We have guided tours around Nanyuki as well should you wish to explore the town and it’s surrounding.
All the cottages have a full kitchen. We have fresh produce from our onsite garden and catered meals at a fee should you wish to take a break from cooking.
Yes, Families are welcome.
We currently do not allow pets but will be doing so in the near future.
- 100% refund is refunded for any cancellations made 30 days before check-in.
- 50% refund for cancellations made within 30 days but before 15 days of check-in.
- No refunds for cancellations made within 15 days of check-in.
- We are happy to reschedule your stay up to 45 days prior to check-in but a 15%
rescheduling fee will apply. Please not that we are unable to reschedule your stay if given less than 14 days notice before your scheduled check-in. All refunds are less any transaction and convenience fees incurred by Mavana Cottages.